NBS Help and Support Center

How do I track my order status?

You can track your order online 24/7 by following these steps:

Step 1: Click "Track Orders" on the top-most part of the website

Step 2: Enter your order number and email confirmation

Step 3: Press "Track now" to check your order status

I can't track my order on courier tracking page. How do I track my order?

Tracking the information from our third party couriers will be available after 24-48 business hours after your order has been shipped out.

Still, you can check your order status with our Order Tracking tool www.nationalbookstore.com/orderstatus. National Book Store's system is updated daily to provide you with the best tracking service.

If after 2 business days you still have problem with your tracking number, please reach out to us at www.nationalbookstore.com/contact or through our hotline (632)8888-627 and we will assist you right away.


National Book Store is one of the biggest online shopping platform in the Philippines, with a large variety of products offered to their very valuable customers. And while the online group boast great and easy online shopping experience, what makes www.nationalbookstore.com a truly effortless shopping option is the fact that they deliver the items you have ordered right to your doorstep. And unlike other groups out there, the fast and reliable delivery system of the group showcases how National Book Store sells and fulfills their duty as the top online e-commerce group in the country.

The National Book Store shipping and delivery is quite a useful and downright needed concept for online shopping in general. Many brands have to deliver the items that the customers have ordered, all to fulfill the idea that they no longer need to go to a physical store, or travel varying distances to get the products that they want. What makes the National Book Store delivery system unique is that the group uses multiple ways of getting your items delivered. One is through the LBC company, which is a proven carrier service in the Philippines. Another option is through the company's own National Book Store Express Delivery, which deals with retail and rush items that you can get as soon as possible. You can also track the progress of your order throught the order status option with the website and app, to see how the process of shipping is taking place. And now that National Book Store is offering free shipping. it is now much easier now to shop online.